Have you ever been tricked by the shopkeepers or got some faulty services, then this one is for you and all those who aren’t aware of these Rights. ” – – Jago Graahak Jago – -“.
The Consumer Protection Act, 1986 : According to this law, everybody, including individuals, a firm, an undivided family and a company, have the right to exercise their consumer rights for the purchase of goods and services made by them.
1. Right to Safety :
The Consumer Protection Act 1986 gives us the ” Right to be protected against marketing of goods and services which are hazardous to life and property”. Areas like Food processing, pharmaceuticals and health care, Automobiles, Housing, Domestic Appliances, Travel etc. are covered under this domain, to protect the health and welfare of the consumer.
2. Right to be Informed :
Everyone of us have the Right to be informed about the quantity, quality, potency, purity, standard and price of goods or services, in order to protect the consumer against unfair trade practices. This Right gives easy access to information, necessary for the consumers.
3. Right to Choose :
This is the right to be assured, to have access to goods and services of different variety and at competitive prices. Consumer rights gives consumers an easy option in the market and makes consumer the king, and abolishing One Company rule over the markets.
4. Right to be Heard :
Consumers of India are empowered to put forward their complaints and concerns without any fear. They are powered with these consumer rights to raise their voice against products or their companies for being exploited.
5. Right to Redress :
According to the Consumer Protection Act 1986, the Right to Redressal refers to the power of consumer to seek redressal against unfair trade practices. District, State, and National Consumer Disputes Redressal Commissions have been enforced to help consumers at district, state and national levels respectively. All this was as a result Consumer Protection Act 1986.
6. Right to Consumer Education :
Consumers have the facility in our country to have Educational programs and Advertisements to make them aware of their Consumer Rights. This makes their purchasing easy and safe. Campaigns run by NGO’s and Govt. agencies are the major sources for Consumer Awareness India.